Booking Policy

To ensure a smooth and respectful experience for all clients, please review and adhere to our booking policies below:

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Deposit Policy:

A non-refundable deposit is required at the time of booking. This secures your appointment and will be applied to your final service total.

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Late Arrival Policy:

We offer a 10-minute grace period.
   •    If you arrive 11–15 minutes late, a $20 late fee will be added to your service.
   •    If you are 16+ minutes late, your appointment will be cancelled, and you must rebook online.

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No Call / No Show:

Failure to notify us before your appointment time will result in a 25% charge of the missed service, due before booking any future appointments.

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Children Policy:

For the safety and comfort of all clients, no children are allowed in the spa unless being serviced or during approved special hours.